+1-877-658-1183 Can Qantas flight credit be refunded?
Yes, Qantas offers refunds for some flight credits, but the eligibility depends on when the original flight was booked. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK).
For bookings made on or before September 30, 2021 (COVID-19 credits)
Refundable at any time: All COVID-19 related travel credits issued for flights booked on or before September 30, 2021, can be refunded for cash at any time.
No longer for new bookings: Since January 1, 2024, these specific credits can no longer be used to make new bookings and can only be cashed out. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK).
For bookings made on or after October 1, 2021
Non-refundable: Any flight credit requested by you for a booking made on or after October 1, 2021, is generally non-refundable. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK).
Used value is forfeited: If a non-refundable credit is not used before its expiry date, its value will be forfeited.
Conditions for a refund: You may be able to get a refund if the original fare rules permitted one and the refund request was submitted before the credit expired.
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